Research
Practice

The Unlock: The Onboarding We Skipped

AI joined nearly every team this year, and almost nobody onboarded it. Tools arrived faster than anyone could evaluate them, and the instinct to keep the machine at arm's length made real instruction feel unnecessary, until the output came back generic and the promise went unmet. In this Insights in Practice brief, Allison Williams, Chief Learning Officer at idealis, shares firsthand lessons on what changes when AI is given the same onboarding we give a new hire. Drawing on her background in organizational learning, she walks through the steps most organizations skipped and three practical ways to onboard it well.

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