Leadership Development

The Leadership Reset

A recalibration experience for senior leaders.

The Challenge

A senior leader at a global financial services organization had just been promoted to oversee a new function, building a product strategy the company had not pursued before. With a reputation as a high performer in a narrow, independent function, she was promoted with confidence. The new role required collaboration she had not led before. The pressure of the mandate exposed a disruptive leadership style, voluntary exits were rising, and feedback from her manager had been offered more than once without landing. The risk to productivity, morale, and culture was real and rising.

"We had given the feedback more than once. We needed a different kind of conversation."

The idealis. Approach

idealis. partnered with the executive team and HR to design a Leadership Reset, a three-month engagement built to create a forced inflection point with a leader who could not be lost to the organization, and could not continue as she was.

The work began with a four-hour Your Story session and the proprietary Human Core 7™ Assessment, which surfaced what mattered most to her and where the gaps sat between what she said she valued and how she was actually showing up.

A robust 360 Assessment, with twelve quantitative surveys and seven live interviews, captured how peers, team members, and senior executives experienced her leadership day to day, using stories, examples, and direct quotes.

The Transformation

With deep qualitative insight and rigorous stakeholder data, idealis. coached the leader through a Real Conversation that named the patterns of her behavior in words no one had been able to convey to her quite so directly. Two action-planning sessions translated insight into specific behavior change, with markers of progress at 30, 60, and 90 days.

A facilitated executive readout brought her manager and HR partner into the same room, around the same picture, for the first time. A three-way Reset session followed: the leader, her manager, an HR partner, and the idealis. coach sat together, heard the same messages at the same time, and put commitments to paper.

Your Story session and Human Core 7™ Assessment to anchor self-understanding

360 Assessment with twelve quantitative surveys and seven live interviews

Real Conversation debrief and two action-planning sessions

Executive readout aligning the leader's manager and HR

Three-way Reset session with leader, sponsor, HR, and idealis coach

Written agreements and accountability roadmap at 90 days, 6 months, and 12 months

The Results

The Results Following idealis'. engagement, the organization moved from fragmented impressions to a shared, honest read of the situation, with a structure to support real change.

A leader who felt seen, accountable, and committed to specific behavior change
Manager, HR, and idealis. coach aligned on the same picture and the same expectations
A written roadmap with milestones at 90 days, 6 months, and 12 months
An accountability structure shared between the leader and her sponsors
A path forward that protected the talent the organization had invested in, while protecting the team and the culture being built
A path forward that protected the talent the organization had invested in, while protecting the team and the culture being built

"There is no partner we would trust more with our most complex human situations and performance obstacles."

Senior Human Capital Leader Global Financial Services

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